[Rooms] Can I use a service account to set up my calendar integration?

Yes, we now allow admins to set up a service account in place of using their admin email to enable Outlook/Google calendar integration.

Prerequisites:

• You must be a global admin in Kadence

• You must have admin permissions in Google/Outlook

Adding a service account to an existing calendar integration

1. Login to Kadence

2. Navigate to Settings > Integrations

3. Click on the 3-dot menu next to your calendar integration

4. Click "Add service account"

5. Enter the email address of your service account

6. Click "Verify integration"

7. That's it!

Adding a service account to a new calendar integration

1. Login to Kadence

2. Navigate to Settings > Integrations

3. Click "Add calendar integration"

4. Select your calendaring system (Google or Outlook)

5. Enable the toggle "Use mailbox as a service account"

6. Enter the email address of your service account

7. Click "Verify integration"

8. That's it!